Legal

Privacy Policy

Your trust matters to us. This policy explains how Peaceful Presence Homecare LLC collects, uses, and protects your personal information.

Last Updated: July 16, 2026

1. Introduction

Peaceful Presence Homecare LLC (“we,” “our,” or “us”) is committed to protecting the privacy of our clients, their families, website visitors, and job applicants. This Privacy Policy explains what personal information we collect, how we use it, how we protect it, and the choices you have regarding your information.

By using our website or our in-home care services, you agree to the terms described in this policy. If you do not agree with any part of this policy, please contact us before providing your information.

2. Information We Collect

We may collect the following types of information:

  • Contact information such as name, phone number, email address, and mailing address when you submit a consultation, contact, or job application form.
  • Care-related information such as service needs, health conditions, and care preferences shared during consultations or intake to build a personalized care plan.
  • Employment information such as resumes, work history, and references submitted through our careers page.
  • Website usage data such as browser type, device information, and pages visited, collected automatically through standard analytics tools.

3. How We Use Your Information

We use the information we collect to:

  • Respond to consultation requests and schedule in-home care services
  • Develop and update personalized care plans for our clients
  • Review job applications and contact candidates regarding employment opportunities
  • Improve our website, services, and communication with clients and families
  • Comply with applicable state and federal regulations governing home care agencies

4. How We Protect Your Information

We maintain reasonable administrative, technical, and physical safeguards to protect personal and care-related information from unauthorized access, disclosure, alteration, or destruction. Access to client health and care information is limited to caregivers and staff directly involved in delivering or coordinating your care.

5. Sharing of Information

We do not sell or rent personal information to third parties. We may share information only in the following circumstances:

  • With caregivers and staff assigned to a client’s care
  • With a client’s authorized family members or representatives, where appropriate
  • When required by law, court order, or regulatory authority
  • With trusted service providers who assist in operating our business, under confidentiality obligations

6. Cookies & Website Analytics

Our website may use cookies and similar technologies to understand how visitors use our site and to improve the browsing experience. You can disable cookies through your browser settings; however, some website features may not function properly as a result.

7. Your Rights & Choices

You may request to review, update, or delete the personal information we hold about you by contacting us using the information below. Clients and families may also request a copy of their care records in accordance with applicable state regulations.

8. Children’s Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised “Last Updated” date.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Note: This Privacy Policy is a general template designed for a home care agency website. Because home care providers may be subject to specific state licensing rules and health-information regulations, we recommend having this policy reviewed by a licensed attorney before publishing it live to ensure full compliance with Maryland and federal requirements.

Have Questions About Your Privacy?

Our team is happy to walk you through how we protect your information.